Privacy Policy

At Sandwich Panels Direct, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, request quotes, or contact us for sandwich panel solutions.

Information We Collect

We collect information you provide directly to us when:

• You submit a quote request through our website forms
• You contact us via WhatsApp, email, or phone
• You browse our website (automatically collected data)
• You subscribe to our newsletter or updates

How We Use Your Information

We use your information to:

• Process your quote requests and provide pricing information
• Communicate with you about your project requirements
• Connect you with our factory partners for technical consultation
• Send you relevant product information and updates
• Improve our website and services

Information Sharing

We may share your information with:

• Our manufacturing partners in China to fulfill your orders
• Shipping and logistics companies for delivery coordination
• Payment processors for transaction processing
• Legal authorities when required by law

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Project-related data is typically retained for 3-5 years for warranty and support purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Request data portability

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we work with manufacturing partners in China, your information may be transferred to countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: